At Flourish@Life we know that some people sometimes need ongoing counselling support or they may have particular questions relating to their mental health, situation or struggles. Some people may also feel like they want to discuss their situation with a counsellor without making a face-to-face appointment. Counselling via SMS Text Messaging provides these opportunities to you as it is a flexible, responsive and confidential service that can offer people help sooner without making the need to make an appointment and then wait for the consultation.
Having access to Counselling SMS Text Messaging means you can message a counsellor anytime that it suits you, sometimes frequently, sometimes less frequently. Some people use this service to contact a counsellor only during stressful periods, whilst others are in contact with a counsellor more regularly.
Over time, your circumstances may change and you may feel that face-face counselling is more suited to you. If so, you can let us know via text or call Flourish@Life to make a face-to-face appointment. We will then arrange the counselling support that is more appropriate to your changing needs.
You can have unlimited counselling messages exchanges with a counsellor once you have registered and connected. The text messaging counselling service is available throughout the year. The counsellor may take up to two business days (notwithstanding unforeseen circumstances) to respond to your message, however most counsellors will usually respond to your text sooner. Of course, if your circumstances change or worsen, we may suggest that you use some of our other services, such as face-face counselling, video counselling or email counselling exchanges. Text Messaging Counselling is an affordable way to receive counselling. You can purchase a minimum of 7 Days SMS Text counselling or opt for one of our other SMS Text counselling bundles.
Your privacy is important to us and we only use the app WIRE to send and receive counselling text messages. This free app can be downloaded for IOS, Android and as a web version.